Privacy Notice
This notice explains, in plain English, how Kaizeen uses the details you submit through this website. It is provided in English only.
What we collect
The details you type into our forms: your name, phone number, email address (optional), site or home location, service interest, property type, preferred timing, and the message or issue description you write. If you attach a photo to an issue report, we receive that file too.
Why we use it
We use these details only to respond to your enquiry or issue, to review your requirements, to discuss scope and availability, and to follow up on what you asked for. We do not use them to make automated decisions about you.
Who can see it
Your submission is visible to authorised Kaizeen team members who handle enquiries and issues. We do not sell your details. We share them with others only where needed to respond to you, or where the law requires it.
How long we keep it
We keep enquiry and issue records for as long as needed to respond, to manage any service that follows, and to meet our record-keeping obligations. You can ask us to review or delete your details at any time, subject to those obligations.
Interactive tools and the assistant
The FM Lab tools and the website assistant run in your browser and are not stored by us unless you choose to send a summary through the contact form. The assistant is an automated guide, not a live chat.
Cookies and local storage
We store a small cookie and a browser setting to remember your language choice (English or Chennai Tanglish). We do not use advertising cookies on this website.
Contact us about your data
To ask a question or make a request about your details, write to info@kaizeen.in.